Shipping policy

Delivery, delivery time, delay in delivery

1. Binding delivery dates and delivery periods must be agreed at least in text form. In the case of non-binding or imprecise ("approx.") Delivery dates and delivery periods, we will seriously versus to comply with.

2. Delivery periods begin to run with the receipt of our order confirmation with the customer, but not before all details of the execution of the order have been clarified and all participation services to be achieved by the customer are fully provided. The corresponding applies to delivery dates. If the customer requests changes after the contract, a new reasonable delivery period only begins with the confirmation of the change by us. A delivery period that corresponds to the originally remaining delivery period plus the period of the change negotiations and an organizational period of 14 calendar days is appropriate.

3. As a day of delivery, the day of reporting the willingness to dispose applies, otherwise the day of sending the pro-dukte. In the event of bring debt, the day of delivery at the agreed delivery location is decisive. The unloading of the goods is organized at his own expense if the customer is agreed. We are also entitled to deliver before the delivery period expires.

4. If we are in arrears with the delivery, the customer must set us a grace period of at least 14 calendar days, provided that this period is not inappropriate. If this period passes fruitlessly, there are claims for damages due to breach of duty only in accordance with Section 11.

5. If the customer occurs due to our delivery delay, he is entitled to request default damage. For each week of the default, the delayshafs is 0.5% of the net price for the delay in delay, but at most 5% of the net price of the total delivery, which is not delivered by us in good time due to our input or not in accordance with the contract. A further right to replace the customer's default damage is excluded.

This damage limitation does not apply in the event of a intentional, grossly negligent or fraudulent action on our part, in the event of a claim for violation of body, life or health, in the event of a delay in the event of an agreed fixed delivery date in the legal sense and the transfer of a performance guarantee or a procurement risk according to § 276 BGB And with a legally mandatory liability. This damage limitation also does not apply if the contract is violated. “Essential contractual obligations” are those whose fulfillment shape the contract and the customer of which the customer can trust.

6. A reversal of the burden of proof is not connected to the above regulations.